Ops debt compounds faster than tech debt
Why undocumented processes cost more than ugly code.
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Articles live in the posts collection and are exposed at /demo2/api/?collection=posts.
Published items only — draft never hits the front-end.

Why undocumented processes cost more than ugly code.

One weekly decision forum beat twelve status calls.

Map jobs-to-be-done before you cancel licences.
Teams celebrate shipping features while every handoff still lives in someone’s head. Ops debt is silent until headcount doubles — then everything slows. Treat process as a product: version it, own it, retire it.
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