After launch

Updates, monitoring and support.

Care is what happens after launch: scheduled updates, a check that the site is up, and small fixes. The server, DNS and a move between hosts are on the hosting page.

SSL HTTPS kept current
Backups Restore plan, not hope
UK hours You talk to me

Overview

What the monthly fee is for

A care plan is a named amount of looking-after. I update WordPress, plugins and themes — or the custom PHP — on a schedule, and I fix the small breakages that come with that.

Anything past the agreed bag of changes is quoted before I start. The site stays yours. Cancel with the notice written on the quote.

If the site needs rebuilding rather than looking after, that is a WordPress project, not this plan.

Details

The bands

Guides, not a surprise invoice. The quote names the stack.

Watch — from £20 / month

Uptime, the certificate, backups and a restore path. Useful on its own if you only want the site watched. Domain stays in your name.

Updates — from £45 / month

The watch, plus WordPress, plugin and theme updates, or the same idea for a custom site. I email you when something material changes.

Changes included — from £90 / month

Updates plus a small bag of edits: copy, a new block, a plugin swap. Past that bag, I quote first.

Not included

A 24-hour call centre. A redesign. New features that were not in the original scope. Moving the site to a new server — that is hosting.

In practice

How a request runs

You email me. I make the change, or I tell you it needs a separate quote. Backups are tested at least once, not only switched on.

If the site also needs to move host, or DNS and email are a mess, use the hosting page for that part.

Outcomes

You should expect

HTTPS that does not expire on a Friday

Updates without surprise redesigns

A restore if something goes wrong

Honest no when a change is a new project

Already have a host?

You can keep them. Care still covers updates and small fixes on a server I did not sell you.

Request a free call

Process

Starting care

For sites I built, or sites I take over.

Stack check

Host, PHP version, plugins, mail, backups.

Band

Hosting only, updates, or care hours.

Access

DNS, hosting panel, CMS, staging if we have one.

Rhythm

Scheduled updates and a simple way to ask for changes.

Fit

Who this is for

A good fit if you…

  • You want the builder to keep the lights on
  • WordPress, WooCommerce or a small PHP app
  • You prefer a monthly number to emergency call-outs

Not the right fit if you…

  • Unmanaged VPS with no budget for updates
  • Expecting unlimited redesigns inside £20/month

FAQ

Questions

Can I keep my current host?

Yes. Updates-only care does not require moving host.

Do you guarantee uptime like an enterprise SLA?

No. I run sensible hosting and backups. If you need 99.99% contracts, that is a different product.

What about email?

I can help with DNS for business email. Mailbox hosting is usually with Google, Microsoft or your registrar.

VAT?

Confirmed on the formal quote.

Want the updates owned by someone?

Tell me if it is WordPress, a shop, or custom PHP. I will recommend a band and say what is not in it.